Noticeboard

We are still here for all our patients - we are not closed. All appointments are via telephone triage initially and any that need a follow-up appointment will be either by video link or in person but only if no Covid-19 symptoms are present. If you feel your condition needs a review, please contact us

The Covid-19 link on the right of this page contains some very useful information - please review this list before contacting the Practice with a Covid-19 query.

Face mask/scarf - All patients who are invited in for a face to face consultation are asked to wear a face covering. This can be a face mask or homemade scarf. This is for the protection of the staff who will wear a mask for the protection of you.

Practice Charter

  • smiling_patientThe doctors and staff of The Lomond practice aim to provide high quality medical care involving a range of healthcare professionals.
  • Please treat staff members with the same courtesy as you would expect yourself.
  • Remember your health is your responsibility.  Staff can only advise.

Your responsibilities to us

  • Help us to help you.
  • Please let us know if you change your name, address or telephone number. Please do everything you can to keep appointments. Tell us as soon as possible if you cannot. Otherwise, other patients may have to wait longer.
  • Please ask for home visits by the doctor, only when the person is too ill to visit surgery.
  • Please keep your telephone call brief and avoid calling during peak morning time for non-urgent matters.
  • Test results take time to reach us. The practice will contact you should any treatment or follow up be required. Enquiries about tests ordered by the hospital should be directed to that hospital, not to the practice.
  • We ask that you treat the doctors and practice staff with courtesy and respect.
  • Please ask us questions if you are unsure of anything.
  • Remember, you are responsible for your own health and the health of your children. We will give you our professional help and advice. Please act upon it.


 
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